FAQs

1. Where does Blyno ship from?

All orders are fulfilled and shipped from our U.S. fulfillment address in California:
719 East Myrtle Avenue, Glendora, California 91741, United States.

2. How long will it take to receive my order?

  • Orders are processed within 1–2 business days (Monday–Friday).

  • Standard delivery within the U.S. takes 7–9 business days in transit, making the total estimated delivery time 8–11 business days.

  • Once your order has shipped, you will receive tracking details via email.

3. Do you offer international shipping?

At this time, Blyno ships only within the United States.

4. What is your return policy?

You may request a return within 7 days of receiving your item. To qualify, the bag must:

  • Be unused and in its original condition

  • Have the product tag still attached

  • Not be torn, damaged, or altered

Full return details are available in our Return & Refund Policy.

5. Do you offer exchanges?

No, Blyno does not offer product exchanges. If you want a different item, please return your order (if eligible) and place a new order.

6. How long does it take to receive my refund?

Once your return is approved, refunds are processed within 14–28 business days, depending on your bank or payment provider.

7. How can I contact Blyno customer service?

You can reach our team by email, phone, or mail:

  • Email: support@blyno.store

  • Phone: +1 (804) 286-0439

  • Address: 719 East Myrtle Avenue, Glendora, California 91741, United States

8. What payment methods do you accept?

We accept payments through PayPal, which securely processes all major credit and debit cards (Visa, Mastercard, American Express, Discover).

  • Blyno does not store credit card or PayPal account information; all payments are handled securely by PayPal.

9. Are your bags authentic?

Yes! All Blyno handbags are original Blyno-branded products. We do not resell or rebrand third-party items.

10. How do I know my personal information is safe?

We use secure encryption and industry-standard practices to protect your personal and payment information. Please see our Privacy Policy for full details.